If metrics don’t add value, they will not support continual improvement and eventually will not be used. It’s a vicious cycle that can be avoided if the proper system is firmly implanted in organizational strategy and operations.
So what’s the ‘bottom line’ on sustainable procurement? Lower costs, increased sales and revenue growth opportunities, enhanced reputation and risk management, leading to increased market share.
Companies in a wide number of sectors are waking up to the fact that sustainability is more than business innovation- it’s business intelligence.
On April 6, 2011, James Gray-Donald, Sustainability Leader of Sears Canada, spoke to TSSS as he shared his experiences and lessons learned while leading Sears Canada on its journey towards sustainability.